Our goal with this Blog is to raise ideas and attempt to resolve issues associated with thinking and learning collaboratively in a purposeful community of inquiry.
I would like to initiate this Blog with a discussion on the topic of confirmation bias. This topic was the focus of a recent article that speaks to the core strength and reason for a community of inquiry approach. To this point, the article by Beran et al. (2015) explores the pressure to conform to the group in a way that is a "barrier to effective communication and learning" (p. 63).
The core message of this longitudinal study for me is that there is risk for conformity in collaborative online learning due to attachment and identification within the group. This is obviously relevant in the current environment of fake news and where individuals are increasingly trapped in their selected bubble. I explored this issue of conformity in some depth in a recent book titled Thinking Collaboratively (Garrison, 2016) that focused on the cognitive dimensions of thinking and learning in a community of inquiry. The central theme of this book was the idea of confirmation bias that addresses the human tendency to confirm previously held ideas and a resistance to consider alternative perspectives. I argued that paradoxically, thinking is not an individual private experience. Thinking and learning without critical feedback and diagnosis of misconceptions is to simply confirm existing beliefs. The constructive alternative is to recognize our fallibility when it comes to understanding complex subjects and situations. The most effective solution to the cognitive straightjacket of confirmation bias is to think and learn collaboratively.
Collaboration is an inherent human characteristic and central to human intelligence and evolution. While the human instinct is to collaborate, we as educators must be conscious of the pressure to conform and engage in group think; to avoid what my colleague Walter Archer termed "pathological politeness." In this regard, recent attention has been focused on the risks of accessing information from social media which risks reinforcing existing viewpoints. This has been referred to as a "collective social bubble" where like-minded individuals are insulated from contrary opinions and diversity of thought. They become trapped in their ideological bubble and become isolated in a tribalistic echo chamber.
In this age of connectivity we very much need approaches that encourage critical and creative thinking by being exposed to a variety of information sources which stimulate personal reflection and shared discourse. We must do all we can to search for truth through collaborative inquiry while being vigilant to the degradation of fact. As we have seen in the recent US election and the influence of fake news there is a pressing need to develop a good BS detector and be relentlessly skeptical. Less than credible media are proliferating on the web and we have to develop abilities to think critically while being flooded by questionable information presented as facts.
The human tendency is to decide things emotionally and not rationally. Collaborative inquiry is crucial to challenge questionable intuitive responses and encourage diversity of thought in our quest for shared understanding and knowledge. This requires a special set of conditions we have described as a community of inquiry (Garrison, 2017). Ironically my bubble and confirmation bias is the power of the CoI framework to address the need to think and learn critically and creatively in a world being dominated by social media. Your comments are most welcomed to free me from my ideological bubble.
Beran, T., Drefs, M., Kaba, A., Al Baz, N., & Al Harbi, N. (2015). Conformity of responses among graduate students in an online environment. Internet and Higher Education, 25, 63-69.
Garrison, D. R. (2017). E-Learning in the 21st Century: A Community of Inquiry Framework for Research and Practice (3rd Edition). London: Routledge/Taylor and Francis.
1) Few stunning paragraphs from the following website:
https://www.nytimes.com/2017/03/03/opinion/sunday/why-we-believe-obvious-untruths.html?_r=0
"What really sets human beings apart is not our individual mental capacity. The secret to our success is our ability to jointly pursue complex goals by dividing cognitive labor. Hunting, trade, agriculture, manufacturing — all of our world-altering innovations — were made possible by this ability. Chimpanzees can surpass young children on numerical and spatial reasoning tasks, but they cannot come close on tasks that require collaborating with another individual to achieve a goal. Each of us knows only a little bit, but together we can achieve remarkable feats."
"The key point here is not that people are irrational; it’s that this irrationality comes from a very rational place. People fail to distinguish what they know from what others know because it is often impossible to draw sharp boundaries between what knowledge resides in our heads and what resides elsewhere.
This is especially true of divisive political issues. Your mind cannot master and retain sufficiently detailed knowledge about many of them. You must rely on your community. But if you are not aware that you are piggybacking on the knowledge of others, it can lead to hubris."
2) A paragraph from the following website:
http://www.newyorker.com/magazine/2017/02/27/why-facts-dont-change-our-minds
"Stripped of a lot of what might be called cognitive-science-ese, Mercier and Sperber’s argument runs, more or less, as follows: Humans’ biggest advantage over other species is our ability to coöperate. Coöperation is difficult to establish and almost as difficult to sustain. For any individual, freeloading is always the best course of action. Reason developed not to enable us to solve abstract, logical problems or even to help us draw conclusions from unfamiliar data; rather, it developed to resolve the problems posed by living in collaborative groups."
"“One implication of the naturalness with which we divide cognitive labor,” they write, is that there’s “no sharp boundary between one person’s ideas and knowledge” and “those of other members” of the group."
3) Dr Daniel Willingham's book "Why don't students like school?" suggesting that our minds may not, primarily, have been programmed to think. In other words, the mind may not have mainly evolved to think and/or to love thinking but to look for ways of decreasing its cognitive overload when necessary.
All in all, it seems that collaboration naturally helps us overcome especially those problems which cannot be handled individually. However, this inclination to collaborate may also trigger the need to align with our group in ways that might be outdated when existing circumstances/knowledge change(s) over time.
I really like your approaches to establishing a bond of empathy and trust with students, and I try to do much the same with my students, especially relying on student profiles as a basis for understanding and interacting with students and assessing their work. The individual Skype call is an approach I have not used (except in individual situations), mostly due to time constraints — although I have used group Google Hangouts for similar purposes (and to save time!). As to replying to each student individually: personally, I prefer to hang back and allow others to respond and if there are no takers, will pose a question to the group asking them to respond, in an attempt to nudge them toward dialogue in community rather than purely dialogue with the instructor (a resulting dialogue that might be fulfilling for the student, but which runs the risk of diminishing community building).
Re: Randy’s post -- so very timely and important! I also find that we can fall into the traps of ideological conformity, with students preferring to align their thinking with that of the crowd and choosing not to express any form of dissension. (I have also seen examples of the „pathological politeness“ that Marti refers to emerging in discussion threads and group work.) Here, I think we need to step in as instructors and look for and encourage hints of dissent from other students, and if this does not emerge, then stage a tactical intervention that presents a dissenting viewpoint. (I tend to refer to these as „devil’s advocate“ posts; even if I agree with the student, I will take a different viewpoint in order to get him or her to articulate/defend the argument and to reflect upon other perspectives.) The approach can also serve as a model for students in their own posts. I think the approaches that Susan describes are an excellent means for establishing an environment of trust that allows for and supports (and promotes!) opportunities for dissent and divergent thinking. If those opportunities do not appear (i.e., „crowd-thinking“), then instructor intervention would be needed to stir things up a bit. As Randy has noted, the challenge lies in knowing when and how to do this…which emphasizes the importance of instructors having a strong sense or „feel“ for their classroom community so that they can respond accordingly.
Professor Emeritus, University of Calgary
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